Project Manager

We are seeking a Project Manager to join our Firm in the MetroWest area.  The person in this role will design, implement, and follow through on technology-based projects in the Information Systems function, as well as support the Business Operations Team and Practice Area Leaders on project management throughout the firm.  This role will be the point of contact for project strategy and direction, process improvement implementation, and exhibiting success as compared to project KPIs in a clear and succinct fashion. This role reports to the Director of Information Systems.

Responsibilities

• Determine and define project scope and objectives
• Predict resources required to reach objectives and manage allocated resources in an effective and efficient manner
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, progress, and adjustments
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Define KPIs and measure against them to identify areas for improvement
• Collaborate with the Business Operations Team and Practice Area Leaders and others to assess current strategies and develop new ones to enhance the delivery of client service and introduce innovative efficiency tools and resources
• Collaborate with the Business Operations Team and Practice Area Leaders and others to drive process improvement utilizing the Firm’s existing technology, identify software packages/platforms to meet these needs, and evaluate alternative outsourcing options
• Build relationships and foster collaborative approach to work with internal clients across practice groups and departments
• Drive and guide the rollout and implementation of process improvements at both the practice area and firm-wide level, including developing timelines and training plans
• Help to develop and implement project management tools that will aid attorneys and staff in the management of client matters
• Communicate application problems and issues to IT department colleagues
• Stay up to date with developments in both commercial and custom-built desktop and cloud-based applications used by the firm while keeping abreast of trends in law firms and the legal industry
• Train, coach, and mentor attorneys and staff on the firm’s suite of technology solutions, process improvement and project management
• Organize and conduct user surveys, analyze, and report on the data
• Maintain expertise on change management and user adoption as they apply to law firms
• Attend and participate in professional group meetings, maintain awareness of new trends and developments in the industry, and makes recommendations on future practices and software needs to senior staff
• Attend and participate in Legal Technology Association meetings, seminars, and conferences as applicable.

Required Experience, Job Related Competencies, and Essential Knowledge

• Superior customer service orientation, comprehensive understanding of the organization’s goals and objectives, and ability to effectively prioritize and execute tasks in a fast-paced environment
• Strong knowledge of project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Strong interpersonal skills and resourcefulness
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Experience with professional service operations and managing organizational change efforts
• Excellent analytical and critical thinking skills
• Ability to manage multiple priorities, work cross-functionally and meet tight deadlines
• Ability to collaborate with other to influence and drive them toward a common vision
• Understanding of professional services organizational issues and challenges
• Excellent written and oral communication skills, including instructional and presentation skills, as well as strong interpersonal skills, with a focus on motivational skills and positive attitude
• Ability to present information and communicate (using business-friendly and user-friendly language) calmly, with courtesy and tact, in one-on-one and small group situations, with co workers, attorneys, supervisors, clients, and others
• Ability to absorb new ideas and concepts quickly, excellent problem-solving abilities, and the ability to research course development and delivery concepts

This is an excellent opportunity that provides a competitive compensation package and a professional environment. The Project Manager will play a key role in helping to develop and drive processes and systems that will be essential in helping the Firm build for the future. This position is FLSA exempt.

Dedicated to Diversity: Bowditch & Dewey focuses on inclusive hiring of those candidates having excellent skills with a broad range of experiences, knowledge, and perspectives. Diversity within the Firm promotes an open and mutually respectful workplace and the delivery of superior service to its clients.

If you are interested in becoming part of an organization which provides exceptional service, cost effective representation and successful results, please send cover letter and resume to:

Equal Opportunity Employer