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Client Institute 2017 – Improving Design & Construction Projects

Owner/Clients/Design & Construction Professionals Sharing Insights and Lessons Learned

Two Half-Day Programs
Friday, March 31 – Westin Hotel, Waltham, MA
Friday, April 28 – Museum of Science, Boston, MA

The Client Institute delivers crucial strategies and fresh insights you need most to improve your own design and construction projects. You will learn:

  • Cutting-edge concepts and practical specifics
  • Specific action plans to use on your own projects
  • Real lessons learned from various industry sectors: Corporate Real Estate / Higher Education / Healthcare / Government

Each program includes:

  • Two panel discussions by industry experts
  • Frank, unbiased discussions of what works and what doesn’t
  • In-depth dialog with your peers

Registration & Information

Managing Innovation and Managing Teams

WALTHAM at the Westin Hotel
Friday, March 31, 2017 from 7:30am – 12:00 noon

Topics include:

  • New products, methods, technologies: how to balance innovation with risk
  • How to use new planning and programming analytics to increase design options and estimate costs more accurately
  • How we can best support our own internal change agents
  • Managing building materials / Environmental costs and risks (asbestos, lead, PCBs)
  • Clients Under Glass: How construction companies study owners/clients; why and how we can use the same methods in our own organizations
  • Conquering the Meeting Swamp: What we can learn from the public sector about fine-tuning our user meetings to balance input, good ideas and practicalities


  • David Hanitchak, Director of Real Estate and Planning, Partners Health Care
  • Bob Cox, Esq., Bowditch & Dewey
  • Chris Cronin, Director, DPW, Town of Andover
  • Ralph DeFlorio, Director of Operations, Harvard Divinity School
  • Lauren Larson, Commodore Builders
  • Chris Leary, AIA, Managing Principal, Jacobs Buildings and Infrastructure
  • Maggie O’Toole, Vice President of Operations, LabCentral

Program Facilitator:

  • William Ronco, President, Gathering Pace Consulting

Improving Project Costs and Profit, and Improving Project Quality

BOSTON at the Museum of Science
Friday, April 28 from 7:30am – 12:00 noon

Topics include:

  • The Runaway Project: Why they happen, and how to take effective, constructive action
  • Estimating: How to get the most from reconciliation meetings/What conceptual estimating can and cannot deliver
  • Why and how we should use Life-Cycle project costing more often
  • Leaks! Why they still happen, best practice ways to prevent them, and how to identify, address, and prevent building envelope issues
  • Setting up a Quality Assurance process that’s effective for all project team members


  • Edward Adelman, Director, Massachusetts State College Building Authority
  • Zachary Bergeron, Construction Economist, Vermeulens
  • Emma Corbalán, RA, LEED AP; MIT Project Manager, Sustainable Design and Construction
  • Mary Feeney, Esq., Bowditch & Dewey
  • Chris Floyd, President, C.E. Floyd Company
  • Rick Jensen, Vice President, Erland Construction
  • Enzo Scalora, Principal, CSL Consulting
  • Francesco Spagna, Principal, Simpson, Gumpertz & Heger
  • David Travers, Esq., Bowditch & Dewey

Program Facilitator:

  • William Ronco, President, Gathering Pace Consulting

Program Cost

  • $175 for 1 day
  • $300 for both days


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