Tracy Boland Discussed How to Manage the In-House & Outside Counsel Relationship
On September 10, 2025, Tracy Boland and others shared best practices for developing and maintaining long-term successful relationships between law firm attorneys and in-house counsel clients. The Boston Bar Association webinar offered insights from both sides of the relationship. The presenters discussed:
- The importance of getting to know the client’s business and objectives
- Effective communication styles
- Budgeting and fee arrangements
- Ensuring appropriate and efficient access to information
- Methods for delivering feedback during and after the engagement
The topics discussed benefited outside counsel who continuously strive to improve client relationships, as well as in-house attorneys who are keenly interested in communicating their legal team’s goals to outside counsel while maximizing the quality of the engagement.
Categorized: Events + Recordings
Tagged In: in-house counsel, outside counsel, communication, feedback, budgeting
